Store Lead

Store Lead

Job Summary of Store Lead:

This role involves supporting store leadership in executing operational tasks, ensuring excellent customer experiences, and driving sales. The position requires an individual with strong leadership capabilities who can oversee store operations, support team members, and maintain company policies and procedures.

Job Duties and Responsibilities of Store Lead:

• Undertake the role of manager on duty as planned, managing customer service situations, vendor relationships, and maintenance tasks efficiently.
• Offer constructive criticism to team members about their performance and inform management of your observations.
• Embody and demonstrate customer service and sales principles to shape a beneficial shopping experience.
• Maintain awareness of company protocols, product varieties, and business approaches.
• Specify daily targets for shifts and ensure that team members are briefed on critical priorities.
• Cultivate customer commitment and gather contact information to facilitate ongoing communication efforts.
• Undertake store opening and closing duties, which involve tasks like depositing money in the bank and receiving shipments.
• Ensure operational excellence by abiding by the company’s policies and procedures consistently.
• Aid with merchandising tasks, creating engaging visual arrangements, and positioning signage as required.

Qualifications and Experience of Store Lead:

• Having a background in retail sales and a goal of moving into a leadership role.
• Proficiency in developing a sales culture focused on the customer experience.
• Confirmed success in sales activities and effective supervision of store operations.
• Capability to work fluctuating shifts, such as weekends and busy hours.
• Sound coaching and mentoring skills for impromptu team guidance.
• It is preferred that applicants possess a high school diploma or GED equivalent.
• Cultivating a leadership approach grounded in curiosity and a humble attitude.
• Expertise in forming high-performing teams.
• Mastering communication techniques and the capability to motivate are crucial skills in various aspects of life.
• Ability to engage with customers effectively and build lasting relationships.
• Unwavering commitment to operational efficiency.
• The proficiency to produce favorable business outcomes through successful implementation.

Benefits Offered by the Job:

• Alternatives for payment frequencies, with the possibility of selecting daily or weekly pay.
• Opportunities for cost-free learning through institutional partnerships.
• Take advantage of a generous offer with a 40% discount on merchandise and complimentary products.
• Incentive schemes tailored for leaders, emphasizing performance-based rewards.
• Assistance available for mental health and wellness with no fees.
• Employees who meet the criteria can enjoy comprehensive health, dental, vision, and life insurance benefits.
• Monetary coverage for new parents’ time off and supplementary family perks.

About Bath & Body Works::

Bath & Body Works is dedicated to providing exceptional fragrances and shopping experiences while fostering a diverse, equitable, and inclusive workplace. The Bath & Body Works invests in talent development, sustainability initiatives, and community engagement to create a positive impact on employees and customers alike.