Retail Operations Manager

Retail Operations Manager

Job Summary of Retail Operations Manager:

At Bath & Body Works, our goal is to create an environment that values diversity and inclusivity while prioritizing top-notch customer interactions. This role entails working closely with the store manager to oversee the team, cultivate talent, and ensure ongoing expansion through engaging with customers and embodying the brand image.

Job Duties and Responsibilities of Retail Operations Manager:

• Capture, recruit, foster, motivate, and hold onto exceptional personnel.
• Provide guidance, support, and instruction to improve the achievements and commercial capabilities of all staff.
• Encourage and facilitate exceptional performance among employees through clear and unbiased guidance.
• Define explicit performance standards, targets, and answerability criteria for all staff.
• Establish a dedicated group of customers by actively involving them, encouraging purchases, and acquiring their contact details.
• Implement suitable sales floor coverage strategies to achieve labor cost objectives while emphasizing sales performance.
• Establish and uphold product strategies to maximize business success levels.
• Spearhead initiatives to create customer experiences that are emotionally resonant and drive successful sales approaches.
• Work alongside sales leaders to reinforce action plans and oversee efficient operational implementation.
• Ensure conformity with the established protocols and processes of the company.
• Integrating asset preservation strategies and security protocols in routine operations.

Qualifications and Experience of Retail Operations Manager:

• Expertise in managing groups in a sales atmosphere that emphasizes meeting customer needs.
• Established reputation for driving revenue growth.
• Effective communication skills and talent for nurturing a customer-oriented atmosphere.
• Skill in delivering immediate coaching and guidance to employees.
• Open to working flexible shifts, which may involve weekends, evenings, and peak times.
• A background in sales management is desirable for this position.
• Whether through earning a high school diploma or obtaining a GED certificate, completing basic education opens various opportunities for further learning.
• Engage with a spirit of wonder and a willingness to listen.
• Create teams that are highly effective and capable of achieving success now and in the long term.
• Motivate through a compelling vision and a sense of mission.
• Interact actively and establish strong relationships with your team and clientele.
• Work towards operational perfection.
• Attain robust business performance.

- The perks of the position:

• DailyPay offers on-demand access to earned income, allowing individuals the freedom to choose when they receive their pay.
• Free educational opportunities are available through affiliations with over 140 programs offered at 30+ colleges and universities, alongside the possibility of receiving scholarships.
• Benefit from a 40% markdown on items and receive bonus products to enrich your retail environment.
• Sales leadership positions come with attractive compensation packages that include bonuses tied to achieving specific targets.
• Comprehensive health benefits, including mental health aid, are accessible to full-time staff without any associated costs, in addition to insurance options covering dental, vision, and life.
• Employees are provided with paid time off and are eligible for supplementary family benefits like compensated maternity and parental leave.

About Bath & Body Works::

Bath & Body Works stands out as a top brand celebrated for its exceptional perfumes and customer relations. They are deeply committed to promoting diversity, equity, and inclusion to create a positive impact on communities and the environment. Their workforce is pivotal to their operations, and they take pride in offering avenues for progress and enrichment.