Bath & Body Works

Bath & Body Works

Retail Store Lead

Location : Southgate, MI, 48195

Job Type : Full Time

Date Posted : 8 May 2025

Retail Store Lead

Job Summary of Retail Store Lead:

Bath & Body Works is dedicated to promoting a diverse, inclusive culture that accentuates exceptional customer experiences. This role provides the chance to partner with the store manager in guiding the team, developing talent, and fostering consistent growth through customer interactions and brand representation.

Job Duties and Responsibilities of Retail Store Lead:

  • Entice, onboard, nurture, motivate, and retain outstanding talent.
  • Impart knowledge, coach, and educate to elevate the achievement and sales capacity of all team members.
  • Motivate and guide all staff members towards excellence while promoting fairness and transparency.
  • Outline transparent performance anticipations, milestones, and standards for all employees.
  • Create a loyal customer base by interacting with them, increasing conversions, and collecting their contact information.
  • Develop and maintain a staff scheduling plan that optimizes coverage to support sales efforts within budget limitations.
  • Put into action and preserve product tactics to optimize business achievements.
  • Drive the delivery of customer experiences that emotionally connect and sales plans that are impactful.
  • Support sales leadership in executing action plans and ensuring operational effectiveness.
  • Remain consistent with following the company’s rules and regulations.
  • Implementing asset security and safety protocols into daily routines.

Qualifications and Experience of Retail Store Lead:

  • Proficient in leading groups in a sales context with a strong emphasis on customer-centric practices.
  • Confirmed history of generating positive sales outcomes.
  • Strong communicative capabilities and expertise in promoting a customer-driven culture.
  • Aptitude for providing on-the-spot coaching and advice to associates.
  • Readiness to work non-traditional hours, such as weekends, evenings, and peak season times.
  • It is preferred that candidates have prior exposure to sales management.
  • Achieving a high school diploma or a GED certificate is a pivotal milestone in one’s academic journey and professional development.
  • Conduct yourself with a blend of eagerness to explore and a willingness to accept feedback.
  • Establish teams that demonstrate outstanding performance standards for both the present and future endeavors.
  • Ignite passion with a powerful sense of purpose and a forward-looking vision.
  • Connect effectively and engage with both your team and customers.
  • Aspire to excel in operations.
  • Obtain impactful business results.

- The favorable aspects of the role:

  • DailyPay provides the opportunity for individuals to access their earned wages whenever necessary, promoting financial autonomy.
  • Over 140 programs at 30+ colleges and universities participate in partnerships that enable tuition-free education and provide avenues for scholarships.
  • Get a 40% discount on products coupled with free additions to enhance your store’s appeal.
  • Compensation for sales leadership positions includes a base salary complemented by bonuses driven by individual performance.
  • Full-time associates are eligible for no-cost mental healthcare support and wellness resources, coupled with comprehensive insurance packages covering health, dental, vision, and life needs.
  • Workers have access to paid leave options, as well as extra family advantages like compensated maternity and parental leave.

About Bath & Body Works::

Bath & Body Works is highly regarded for its exceptional fragrances and customer engagement. They are strongly focused on promoting diversity, equity, and inclusion to have a positive impact on communities and the planet. Their employees play a vital role in their operations, and they are dedicated to offering development and growth opportunities.